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NWRC

Closing the soft skills gap for today's economy

The Essential Soft Skills Credential is a proctored assessment composed of questions measuring entry-level work tasks and behaviors. Employers benefit from having employees earn a WIN Essential Soft Skills Credential in important ways, such as reducing turnover, improving productivity, and maximizing on-the-job training. With the Essential Soft Skills Credential, employees are more likely to work in teams to achieve mutual goals and objectives, demonstrate willingness to work, show initiative, and display responsible behaviors at work, including avoiding absenteeism and demonstrating promptness. The assessment evaluates skills in four main subject areas: Communicating Effectively; Conveying Professionalism; Promoting Teamwork and Collaboration; and Thinking Critically and Solving Problems.
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Communicating Effectively

These questions evaluate a learner's listening skills, knowledge of communication tools used in the workplace, and ability to effectively resolve conflicts.

Conveying Professionalism

These questions evaluate the components of a learner's work ethic, including attitude, personal presentation, punctuality and reliability, and motivation.

Promoting Teamwork and Collaboration

These questions assess a learner's leadership skills and their ability to collaborate with others to accomplish a task. 

Thinking Critically and Solving Problems

Questions in this subject area measure a learner's critical thinking skills and their creativity and flexibility when solving problems in the workplace.

Research-based Assessments

The WIN Essential Soft Skills Credential was developed based on the national Equipped for the Future (EFF) applied learning standards and the U.S. Department of Labor’s work on SCANS and O*NET. Managers, workers, and supervisors from across industries identified the skills from the EFF Standards as critical for entry-level workers to succeed in today’s workplace and global economy. The skills assessed in the WIN Learning credentials include: active listening, read with understanding, use mathematics to solve problems, solve problems and make decisions, cooperate with others, resolve conflict and negotiate, observe critically, and take responsibility for learning.

Did you know...

WIN Learning also provides online self-paced courseware to help learners and job seekers prepare for the Essential Soft Skills Credential. The Essential Soft Skills Courseware aligns to the Essential Soft Skills assessment, making it a great resource for preparation or remediation. 


Contact WIN Learning today and ask about bundling the Essential Soft Skills Credential and the Essential Soft Skills Courseware to give your learners and job seekers the right tools for the job.